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Gaining More Business by Telephone 1: The Effective Tele-sales Programme.

More and more companies are increasing their use of the telephone as the quickest and most convenient way of establishing customer contacts.

Too many companies treat telephone sales people as mechanical "order takers" and unknowingly consign an enormous volume of potential sales to the dustbin.

It is essential that telesales staff represent their organisation in a professional and friendly way, using clear and effective communication to ensure that customer value is maximised and potential business is not lost. If your staff are not trained properly on telephone sales, how much business are they losing your company?

The benefits:

• Understand how to communicate with your prospects so they remain alert and interested.
• Motivate your prospects to action with superb messages.
• Develop sales techniques to make you calls ten times more effective.
• Learn to defend margins by overcoming objections with added value.
• Boost morale and motivation beyond belief.

Who should attend?

Everyone who is involved in selling by telephone will benefit greatly form this programme. Phone sales training can be pitched at all levels.

Download full course details...

Gaining More Business by Telephone: Effective Tele-Sales

Previous comments:

"An enjoyable, energetic and entertaining introduction to telephone based sales. A good start for anyone selling to clients on the telephone."

- Gary Smith – Director – Prism UK

Corporate Training Courses

• Foundation Selling Skills
• Key Account Management
• Win-Win Negotiating
• High Impact Presenting: Presentation Skills
• Working Smarter, Not Harder: Time and Territory Management
• Gaining More Business by Telephone 1: The Effective Tele-Sales Programme
• Gaining More Business by Telephone 2: Telemarketing and Appointment-Making Skills
• How to Work a Room: Networking for Business Results
• Partner Programming: Selling through Resellers
• “No thanks I’m just looking” – Retail Sales Programme

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