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Appraisal Skills.

1 Day

Outline:

Research shows that regular reviews lead to improved team and organisational performance. Effective appraisals provide motivation by helping individuals identify and close performance gaps.

Conducting an appraisal is a skill, which requires balancing motivational considerations with helping people progress by being made aware of development issues.

Who should attend?

All staff that carry out appraisals.

Course Content:

• The objectives of the appraisal system.
• Appraisals to motivate.
• Effective planning for the appraisal.
• The structure of the appraisal interview and giving feedback.
• Managing performances.
• Adopting an assertive and confident appraisal technique.
• The follow up process.

Delegates will learn to:

• Understand the purpose of the appraisal process.
• Plan, prepare and structure a review.
• Remain fair, consistent and avoiding bias.
• Achieve honest and open communication.
• Listen and give clear and specific feedback.
• Define areas for appraise development and set clear objectives.
• Tackle performance problems and sensitive issues effectively.
• Conduct appraisals in a confident and professional manner.

Open Programme Courses

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• An Introduction to Management
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• Project Management
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• Conflict Resolution
• Understanding the People You Manage
  

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• An Introduction to Marketing
• Complete Direct Marketing
• Direct Mail Techniques
• PR in Practice.
  

Office and Administration Skills

• Telephone and Reception Skills
• Efficient Minute Taking
• Making Meetings Work