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Making Meetings Work.

1 Day

Outline:

With an ever increasing amount of time spent in meetings, this course aims to provide participants with the key skills and knowledge to lead and participate in meetings which are effective, efficient and enjoyable.

It covers the essential steps to establish good process and the skills necessary for participants to effect the direction and content as the meeting progresses. Roles and responsibilities, issues of power, common problems and solutions are included.

Who should attend?

Team leaders or managers, formal meeting facilitators and other meeting participants looking for solutions to common meeting problems before or after the problems appear.

Course Content:

• The importance of achieving objectives.
• Strategy and the agenda.
• Opening a meeting.
• Assertiveness and control.
• Choosing the right attendees.
• Leading a meeting constructively.
• Encouraging discussion.
• Dealing effectively with conflict.
• Visual aids and documentation.
• The important art of listening.
• Concluding a meeting properly.
• Minutes, follow up and action.

Delegates will learn to:

• Plan and execute more effective meetings.
• Ensure people fulfil key meeting roles.
• Keep meetings and discussions on track and focused.
• Understand meeting dynamics.
• Effectively handle "difficult" people in meetings.

Open Programme Courses

Personal Development

• Presentation Skills
• Train the Trainer
• Assertiveness Skills
• Time Management
• Finance For Non Finance People

Managerial Skills

• An Introduction to Management
• Leadership Skills
• Project Management
• Appraisal Skills
• Conflict Resolution
• Understanding the People You Manage
  

Marketing and PR Skills

• An Introduction to Marketing
• Complete Direct Marketing
• Direct Mail Techniques
• PR in Practice.
  

Office and Administration Skills

• Telephone and Reception Skills
• Efficient Minute Taking
• Making Meetings Work