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Train the Trainer.

2 Days

Outline:

The ability to learn faster than your competitors may be the only sustainable competitive advantage. A learning organisation recognises the importance of the people in it and supports their full development and creates a context in which they can learn.

Who should attend?

Anyone in a supervisory or managerial role who are responsible for coaching or developing their team.

Course Content:

• Why we need to learn?
• What is the difference between Training and Learning?

Presentation Skills

• Confidence and poise.
• Preparing your presentation.
• Presentation assessment.
• Visual aids.
• Handling questions.

Training

• The trainer's 5 roles.
• The training cycle.
• What makes a good instructor?
• The qualities of a good teacher.
• What kind of personality?
• What kind of preparation?
• What sort of relationship to the class?
• Which teaching methods to use?
• The training day.
• The trainer's 5 steps.
• Conducting a "Training Needs Analysis."

Training Styles

• The lecture.
• The demonstration.
• The lesson.
• Role playing.
• Coaching.
• The discussion.
• Case studies.

Delegates will learn to:

• Remember what we learn.
• Follow the learning cycle diagrams and the learning cycle.
• Know the 4 learning styles.
• Progress through the competencies.
• Remember mind maps.
• Know the Do's and Dont's for developing learning skills.
• Appeal to the preferred communication channel, visual, auditory or kinaesthetic.

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Managerial Skills

• An Introduction to Management
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• Project Management
• Appraisal Skills
• Conflict Resolution
• Understanding the People You Manage
  

Marketing and PR Skills

• An Introduction to Marketing
• Complete Direct Marketing
• Direct Mail Techniques
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Office and Administration Skills

• Telephone and Reception Skills
• Efficient Minute Taking
• Making Meetings Work